Android app
Terms of Service
PantauSivik is a free Android app by ZN Labs that brings live bus, MRT, traffic, weather and other public alerts for Singapore and Malaysia into one place. These terms say how you may use it.
01 Who these terms cover
These terms apply only to the PantauSivik Android app. The app is available only from the Google Play Store. They do not cover any other app, service or website, and any copy of the app from another source is not covered. Because you get the app through Google Play, Google Play's own terms of service also apply to how you download and update it. They sit alongside our Privacy Policy. By installing or using the app you agree to these terms. If you do not agree, please do not use it.
02 Using the app
The app is free to use, for your own personal, non commercial purposes, on your own Android devices. You must use it lawfully and in a way that does not harm the service or other users.
03 Information only, not official warnings
The app shows information and alerts taken from public sources. They can be delayed, incomplete or wrong, and they are shown as is. PantauSivik is not an emergency service and does not replace official channels. Do not rely on it alone for safety, travel, health or other important decisions. Always follow the guidance of the relevant authorities. Push notifications are sent on a best effort basis and can arrive late or not at all.
04 What you must not do
Do not copy, reverse engineer, scrape or otherwise collect the app or the data behind it by automated means, including by bots, AI agents and AI crawlers. Do not use them to train, fine tune or test AI or machine learning models, or to build a dataset or competing service, without our written permission. Do not try to interfere with, overload or gain unauthorised access to the service, or bypass the limits we put in place. We may block access that looks automated or abusive.
05 Notifications, location and ads
You choose which alerts you receive and you can turn them off in the app settings. If you allow location access, the app uses it to show nearby information, and you can withdraw that permission in your phone settings at any time. The app is supported by ads, which are shown according to your consent choices. How your information is handled is explained in the Privacy Policy.
06 Data sources and credits
The app uses data from public sources, including Singapore government agencies and open data portals, Malaysian agencies, and other international services. Each source is credited on the Sources screen in the app, and the source data stays under its own licence. PantauSivik is an independent app and is not affiliated with or endorsed by any government agency or data provider named in the app.
07 Ownership
The PantauSivik name, the app, its design and its own content belong to ZN Labs. Third party data, names and logos belong to their owners. These terms do not give you any right to them beyond using the app as described here.
08 Availability and changes
We work to keep the app running, but we do not promise that it will always be available, error free or free of interruptions. We may change, suspend or stop any part of the app at any time, and we may update these terms. The date at the top shows the latest version. Continuing to use the app after a change means you accept the updated terms.
09 Liability
To the extent the law allows, the app is provided as is, with no promise that it is complete, accurate or current, and ZN Labs is not liable for any loss or damage that comes from using or relying on it. Nothing in these terms limits any right you have that cannot be limited by law, including any consumer rights you have where you live.
10 Governing law
These terms are governed by the laws of Singapore. Any rights you have under the mandatory consumer protection laws of the place where you live are not affected.
11 Contact
For questions about these terms, or to ask for permission to use the app in another way, use the developer contact details on the PantauSivik page in the Google Play Store. The app is operated by ZN Labs, Singapore.